Job Summary
A company is looking for a VIP Relationship Manager to join their Casino Team on a remote basis.
Key Responsibilities
- Develop and implement a VIP strategy for the designated title
- Establish and maintain relationships with VIP players, anticipating their needs
- Monitor key performance indicators and analyze player behavior to enhance loyalty initiatives
Required Qualifications
- 4+ years of experience in a VIP team, customer service, or support role
- Experience in casino/gaming VIP or host roles is a plus
- Data-driven mindset with the ability to analyze trends and propose solutions
- Account management experience
- Creative and confident in sharing ideas with teammates
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