Job Summary
A company is looking for a Senior Account Manager to manage complex client relationships and drive strategic initiatives.
Key Responsibilities
- Manage a book of high-impact client business, developing efficient processes for customer service and strategic initiatives
- Develop and maintain client relationships to understand their goals and ensure high satisfaction levels
- Lead client meetings and manage account plans, ensuring compliance with regulations and addressing complex client needs
Required Qualifications
- Bachelor's degree in Business Administration or related field, or equivalent experience
- 4+ years of account management experience
- In-depth understanding of the healthcare/insurance industry and benefits administration
- Strong organizational skills and ability to work independently
- Proven critical thinking capabilities and ability to influence business partners
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