Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager to manage complex client relationships and drive strategic initiatives.

Key Responsibilities

• Manage a book of high-impact client business, developing efficient processes for customer service and strategic initiatives
• Develop and maintain client relationships to understand their goals and ensure high satisfaction levels
• Lead client meetings and manage account plans, ensuring compliance with regulations and addressing complex client needs

Required Qualifications

• Bachelor's degree in Business Administration or related field, or equivalent experience
• 4+ years of account management experience
• In-depth understanding of the healthcare/insurance industry and benefits administration
• Strong organizational skills and ability to work independently
• Proven critical thinking capabilities and ability to influence business partners