Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to build long-term relationships with customers and support their success in using cloud technology.

Key Responsibilities

• Provide technical consultation and design tailored infrastructure architectures for customers
• Manage key accounts to drive engagement, retention, and growth of customer deployments
• Act as the voice of the customer, collaborating with internal teams to address needs and challenges

Required Qualifications

• Proven experience in cloud infrastructure and knowledge of Linux and distributed systems
• Programming experience in at least one mainstream language (e.g., Python, Go)
• Familiarity with provisioning tools like Terraform, Ansible, and Docker
• Experience with at least one major cloud platform (AWS, Google Cloud Platform, or Azure)
• Experience in Technical Account Management or similar roles is a plus