Technical Customer Success Manager

Job Summary

A company is looking for a Technical Customer Success Manager.

Key Responsibilities

• Serve as a trusted advisor for enterprise customers and API partners, providing solutions and navigating the AI landscape
• Build technical proofs of concept and help customers integrate the company's technology into their workflows
• Design and execute customer engagement initiatives and strategies to drive product adoption and revenue expansion

Required Qualifications

• Proven track record in customer success, sales engineering, or account management in high-growth technology companies
• Hands-on experience with APIs and basic proficiency in at least one scripting language (Python, JavaScript, etc.)
• Experience in building analytics dashboards and deriving insights from customer data; SQL and data visualization expertise preferred
• Strong project management and organizational skills
• Intellectual curiosity and a continuous learning mindset