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Technical Customer Success Manager

7/11/2025

No location specified

Job Summary

A company is looking for a Technical Customer Success Manager.

Key Responsibilities
  • Serve as a trusted advisor for enterprise customers and API partners, providing solutions and navigating the AI landscape
  • Build technical proofs of concept and help customers integrate the company's technology into their workflows
  • Design and execute customer engagement initiatives and strategies to drive product adoption and revenue expansion
Required Qualifications
  • Proven track record in customer success, sales engineering, or account management in high-growth technology companies
  • Hands-on experience with APIs and basic proficiency in at least one scripting language (Python, JavaScript, etc.)
  • Experience in building analytics dashboards and deriving insights from customer data; SQL and data visualization expertise preferred
  • Strong project management and organizational skills
  • Intellectual curiosity and a continuous learning mindset

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