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Technical Success Manager

7/11/2025

Remote

Job Summary

A company is looking for a Manager of Technical Success to lead a team of Technical Success Managers and contribute to customer projects.

Key Responsibilities
  • Oversee day-to-day operations of the Technical Success Team and manage project assignments
  • Act as Technical Success Manager for select customer accounts, leading onboarding and integration processes
  • Maintain project documentation and deliver performance reports while refining implementation processes
Required Qualifications
  • Strong knowledge of EMRs, especially Epic and Cerner
  • Proven experience in technical project management and customer success roles
  • Proficiency with project tools such as Azure DevOps and/or Smartsheet
  • Minimum of 1 year of experience managing or supervising a technical team
  • Familiarity with healthcare data standards, APIs, and EMR interfaces

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