Technical Support Engineer

Job Summary

A company is looking for a RIS Technical Support Engineer.

Key Responsibilities

• Design, implement, document, and support customer solutions and business applications infrastructure
• Provide customer support and product training, and perform Pre-Sales evaluations
• Maintain a culture of Root Cause Analysis and Constant Improvement within the team

Required Qualifications, Training, and Education

• Strong knowledge of Windows OS Desktop and Server, networking concepts, and troubleshooting
• 3+ years of experience in a similar role, preferably in Radiology or Healthcare IT
• Experience with Hypervisor/Containerization technology and MSSQL database management
• Familiarity with healthcare interface standards (HL7, DICOM) and scripting languages
• Experience in Public Cloud Environments