Job Summary
A company is looking for an RX Refill Specialist to bridge the gap between patient access to virtual prescription support and telehealth services.
Key Responsibilities
- Process prescription refill requests in real-time through various communication channels
- Maintain accurate documentation of all prescription refill interactions in the EMR
- Collaborate with providers and care teams to ensure timely medication requests are processed according to protocols
Required Qualifications, Training, and Education
- High school diploma or equivalent from an accredited institution (required)
- Completion of an accredited Pharmacy Technician course and/or a formal Medical Assistant training program (required)
- Certified Medical Assistant licensure/certification and/or Certified Pharmacy Technician licensure/certification (preferred)
- 1+ years of experience in Pharmacy Technician or Medical Assistant roles involving prescription refills (preferred)
- Experience using EMR systems, preferably Athena Health (preferred)
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