Vice President of Client Services

Job Summary

A company is looking for a Vice President of Client Services, B2B.

Key Responsibilities

• Lead the global B2B client services department to ensure outstanding service delivery
• Develop and implement strategies for client retention and account-based growth
• Establish client success metrics and address high-risk customers

Required Qualifications

• Bachelor's Degree required; MBA ideal
• 15+ years of experience in client services and B2B media
• Experience managing a large client base across multiple industries
• Knowledge of B2B media products and services
• Experience with Salesforce, Tableau, and project management tools