Senior Client Success Manager

Job Summary

A company is looking for a Sr. Client Success Manager - Strategic.

Key Responsibilities

• Understand industry challenges and client goals to enhance adoption and retention
• Provide strategic oversight throughout the client journey, ensuring seamless knowledge transfer
• Act as the voice of the client to various internal teams, fostering strong relationships for client success

Required Qualifications

• 10+ years of experience in a client-facing role or 5 years plus an MBA
• Proven track record with strategic client segments
• Minimum of a Bachelor's Degree or equivalent experience
• Data and metric-driven mindset
• Strong leadership capabilities with experience in cross-functional collaboration