Account Management Associate

Job Summary

A company is looking for an Associate, Account Management.

Key Responsibilities

• Establish and nurture relationships with Pros to drive engagement and satisfaction
• Support contract renewals and identify opportunities for account growth through upselling and cross-selling
• Analyze account performance and recommend strategies for optimization and retention

Required Qualifications

• 2+ years of experience in account management, sales, or customer success
• Proficiency in CRM tools and data analysis for tracking account performance
• Proven track record of managing mid-market accounts with a focus on retention and expansion
• Strong consultative sales and negotiation skills with a data-driven approach
• Ability to thrive in an early-stage role and provide feedback on processes