Remote Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, addressing patient inquiries and scheduling appointments
• Document and relay patient information according to Practice guidelines and provide necessary follow-ups
• Participate in training and assist in the orientation of new personnel while identifying process improvements

Required Qualifications

• A minimum of a High School diploma/GED is required
• Ability to empathize with patients and explain complex healthcare issues
• Strong computer skills, including knowledge of Microsoft Office applications
• Experience using multiple communication tools, including phone calls, online chats, and emails
• Effective interpersonal skills to work with a diverse group of professionals