Research Operations Manager

Job Summary

A company is looking for a Research Operations Manager to join their Research & Insights team.

Key Responsibilities

• Build and foster a thriving research culture while collaborating with product and design leaders
• Develop and manage customer immersion programs and participant recruitment processes
• Design and optimize research tools, processes, and knowledge management systems

Required Qualifications

• 5+ years of experience in Research Operations or a similar role in a tech company
• Expertise in managing global participant recruitment and data privacy compliance
• Proven success in creating customer immersion programs
• Strong skills in vendor and budget management for research tools
• Experience with qualitative and quantitative research tools