Resident Growth Associate

Job Summary

A company is looking for a Resident Growth Associate to enhance the experience of prospective residents in their journey to find a home.

Key Responsibilities

• Manage communications with potential residents through various channels, ensuring a welcoming experience
• Coordinate and schedule tours for prospective residents, providing timely updates and follow-ups
• Support lead follow-up efforts and assist in implementing AI tools for process optimization

Required Qualifications

• Advanced English proficiency
• Availability to work on weekends, totaling 40 hours per week
• Minimum of 2 years of experience in a customer-facing or customer support role
• Proficiency in customer management tools and technology platforms
• Familiarity with AI tools or a willingness to learn