Job Summary
A company is looking for an Associate, Revenue Cycle Case & Escalation Management.
Key Responsibilities
- Manage complex issues and escalations to resolution using the CRM platform
- Develop plans with tasks and timelines, prioritizing work effectively
- Contribute to team learning and share best practices with peers
Required Qualifications
- Experience in medical billing or US healthcare, or ability to quickly learn foundational concepts
- Bachelor's degree or equivalent experience
- Customer-centric mindset with empathy and collaboration skills
- Proficient in project management and task prioritization
- Knowledge of coding systems and medical terminology
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