Reverse Logistics Customer Representative

Job Summary

A company is looking for a Reverse Logistics Customer Representative.

Key Responsibilities

• Act as the main point of contact for unknown returns and resolve issues via customer communication
• Maintain credit queues and ensure timely resolutions while issuing customer credits
• Evaluate and suggest improvements to current returns processes for enhanced efficiency

Required Qualifications, Training, and Education

• Past industry experience is helpful but not required
• Computer literacy is essential
• No formal degree is required; relevant skills and experience are prioritized
• Must have access to a reliable high-speed internet connection and a dedicated home office space
• Legal residency in specified states is necessary