Correspondence Specialist

Job Summary

A company is looking for a Correspondence Specialist III to generate, process, and maintain complex provider and member correspondence.

Key Responsibilities

• Generate and process correspondence from EMR documentation to ensure compliance with regulatory standards
• Update and maintain correspondence templates and track compliance and turn-around time (TAT) logs
• Assist the correspondence team in identifying issues and act as a trainer for other team members

Required Qualifications

• High School diploma or GED required
• 2 - 4 years of related experience preferred
• Strong knowledge of the correspondence process and medical record information preferred