Supervisor, DOC Support

Job Summary

A company is looking for a Supervisor, Americas DOC Generalists.

Key Responsibilities:

• Lead and develop the DOC Support team, ensuring high performance and continuous improvement
• Optimize processes and drive strategic initiatives to enhance efficiency in the sales opportunity lifecycle
• Collaborate with cross-functional teams to improve the end-to-end customer experience and maintain communication across all levels of management

Required Qualifications:

• A University Degree in a related field is preferred
• Minimum of 3+ years of experience in sales support or deal operations, with at least 2 years in a leadership role
• Proven experience in recruiting, coaching, and developing high-performing teams
• Strong proficiency in CRM systems and advanced Microsoft Excel skills
• Fluency in English is mandatory; proficiency in other languages is preferred