Scheduling Outreach Specialist

Job Summary

A company is looking for a Scheduling Outreach Specialist.

Key Responsibilities

• Conduct telephonic outreach to patients regarding appointment scheduling
• Educate patients on clinic services and assist in coordinating care
• Document outreach efforts and identify trends to improve patient engagement

Required Qualifications

• High School Diploma
• 2 years of healthcare experience
• 1 year of telephonic customer service experience
• Experience in a call center environment; bilingual preferred
• Understanding of call center performance operations