Scheduling Specialist II

Job Summary

A company is looking for a Scheduling Specialist II, responsible for managing scheduling processes and assisting team members.

Key Responsibilities

• Manage multiple scheduling queues and lender-specific requests
• Assist in training new and existing team members on scheduling procedures
• Address inquiries and escalations from clients and internal staff promptly

Required Qualifications

• High school diploma required; college degree preferred
• Strong knowledge of the mortgage loan closing industry
• Proficiency in Microsoft Office (Outlook, Excel, Word)
• Prior experience in the mortgage loan closing process preferred
• Experience with workflow management