Utah Licensed Customer Support Specialist

Job Summary

A company is looking for a Remote Customer Support Specialist (P&C).

Key Responsibilities

• Respond to inbound calls from existing customers
• Process service requests such as adding/removing vehicles and drivers, and sending policy documents
• Assist customers with questions regarding existing insurance policies and help retain policyholders at risk of cancellation

Required Qualifications

• Ability to work remotely
• Willingness to obtain a P&C license within 60 days of starting
• Experience in customer service or support roles
• Familiarity with insurance policies and coverages is a plus
• Availability to work specified schedule (Monday, Tuesday, Friday, Saturday: 10:30am - 9pm ET)