Senior Account Manager

Job Summary

A company is looking for a Senior Account Manager to oversee customer relationships and drive revenue growth.

Key Responsibilities

• Develop and implement upsell and retention strategies for mid-sized to large transit agencies
• Manage the upsell pipeline from lead generation to closing deals
• Collaborate with cross-functional teams to enhance customer success and satisfaction

Required Qualifications

• 2-5 years of quota-carrying SaaS experience in the public transportation industry
• Proven track record of 90%+ net retention across a customer base
• Experience managing growth opportunities in the transportation sector
• Strong organizational skills with the ability to multitask effectively
• Passion for transportation technology and its impact on mobility and cities