Job Summary
A company is looking for a Senior Account Manager to enhance customer relationships and drive account growth.
Key Responsibilities
- Perform outbound renewal activities and engage new stakeholders within customer accounts
- Utilize Salesforce to track and forecast all renewals activities
- Maintain customer contact to ensure satisfaction and identify cross-sell opportunities
Required Qualifications
- 5+ years of experience in account management within the SaaS or software consulting markets
- Proven ability to meet sales and quota targets
- Experience managing complex accounts with multiple stakeholders
- Demonstrated success in growing an existing account base
- Leadership experience, including mentoring junior account managers
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