Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager (US).

Key Responsibilities

• Serve as a trusted technical advisor and primary contact for customers regarding technical issues
• Guide customers through implementation, onboarding, and adoption while driving adoption and retention targets
• Collaborate with cross-functional teams and provide customer feedback to enhance product offerings

Required Qualifications

• Experience in managing customer accounts and resolving technical issues
• Proficient in using customer relationship management (CRM) software
• Strong background in managing complex technical projects
• Solar or Engineering backgrounds are strongly preferred
• Startup or scale-up experience is preferred