Senior Clinical Coordinator

Job Summary

A company is looking for a Senior Clinical Administrative Coordinator.

Key Responsibilities

• Make calls to qualified members to provide information about health plan programs
• Provide exceptional customer service and ensure high-quality engagement with members
• Maintain accurate documentation and adhere to established productivity and quality standards

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 6+ months of experience in an office setting or administrative role
• 1+ years of experience in a high-volume call center
• Proficient in Microsoft Word, Excel, and Outlook