Job Summary
A company is looking for a Call Center Representative to join their remote team.
Key Responsibilities
- Receive and manage inbound calls, with potential outbound calls as needed
- Update and maintain patient data for accuracy
- Ensure compliance with Federal Health Care Program guidelines while assisting patients
Required Qualifications and Education
- Minimum of 1 year of recent call center experience
- Must reside in Irving, TX or surrounding areas to pick up equipment
- High School Diploma or equivalent required
- Basic technical troubleshooting skills for remote work issues
- High-speed internet with a wired connection is mandatory
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