Product Support Specialist

Job Summary

A company is looking for a Product Support Specialist.

Key Responsibilities

• Provide technical support and assistance for product-related inquiries
• Collaborate with cross-functional teams to resolve customer issues
• Document and track support requests in the system

Required Qualifications

• Experience in a product support or customer service role
• Familiarity with technical troubleshooting processes
• Ability to work independently in a remote environment
• Proficient in using support ticketing systems
• High school diploma or equivalent; relevant certifications are a plus