Senior Director of Patient Operations

Job Summary

A company is looking for a Senior Director of Service Delivery - Patient Ops.

Key Responsibilities

• Manage strategic relationships with key client stakeholders and align initiatives with VP guidance
• Lead initiative execution, including planning, tracking to KPI targets, and driving accountability across teams
• Develop client communication strategies, manage risks and escalations, and act as a project manager or sponsor

Required Qualifications

• 7-10 years of experience in Revenue Cycle Management, specifically in patient operations at a director level
• Ability to conduct analysis and convert insights into actionable strategies while influencing stakeholders
• Experience running large projects in an outsourced environment or as a healthcare consultant
• Hospital experience preferred