Business Operations Specialist

Job Summary

A company is looking for a Business Operations Specialist responsible for managing and optimizing the Certinia PSA platform.

Key Responsibilities

• Serve as primary administrator for Certinia PSA platform, optimizing daily operations
• Manage billable utilization and maintain resource forecasts based on leadership direction
• Analyze reports and provide insights on resource utilization trends to leadership

Required Qualifications

• 3+ years of experience in resource management, project management, or PSA administration
• Hands-on experience with Certinia PSA or similar professional services automation platforms
• Proficiency with Microsoft Office tools including Excel, PowerPoint, and SharePoint
• Experience with Jira for project setup and basic administration
• Strong analytical skills with experience in data analysis and reporting