Channel Performance Team Lead

Job Summary

A company is looking for a Channel Performance Team Lead to develop and guide a high-performing team while driving operational excellence.

Key Responsibilities

• Coach and develop teams to ensure high-quality work and balanced workloads
• Drive operational excellence by managing task assignments and performance
• Lead stakeholder alignment by building relationships and reporting on performance trends

Required Qualifications

• Strong organizational and prioritization skills
• Analytical skills to interpret moderate-sized datasets
• Demonstrated operational grit and resilience
• Proficiency in MS Office Suite, particularly Excel
• Deep understanding of customer systems and service processes