Senior Manager, Service Delivery

Job Summary

A company is looking for a Senior Manager, Service Delivery.

Key Responsibilities

• Manage client relationships to ensure delivery quality and timeliness
• Develop and maintain strategic and operational relationships with clients
• Lead meetings and consultations, advocating for client needs throughout the product lifecycle

Required Qualifications

• 8+ years of direct client and/or associate/analyst experience preferred
• Configuration experience is required
• 4+ years of project management experience
• Solid technical background and proficiency in Excel
• Bachelor's degree from a four-year college or university, or equivalent combination of education and experience