Senior Scheduler

Job Summary

A company is looking for a Senior Scheduler.

Key Responsibilities

• Handle outbound phone communications and coach team members on effective call strategies
• Train staff on sales best practices, objection handling, and creating positive customer experiences
• Support and grow relationships with credit union partners

Required Qualifications

• Leadership or supervisory experience (current or recent)
• Ability to lead by example and inspire team success
• Professional demeanor with confidence to communicate at all levels of the organization
• Experience in outbound calling or member/customer engagement roles (preferred)
• Familiarity with financial services or credit union environments (preferred)