Account Specialist

Job Summary

A company is looking for an Account Specialist I to provide customer support and manage client communications.

Key Responsibilities

• Serve as the primary contact for clients and field team members regarding sample processing and related inquiries
• Document client interactions and maintain follow-up work lists while monitoring order statuses
• Provide timely support to clients and internal teams, ensuring effective communication and resolution of issues

Required Qualifications

• High school diploma or equivalent; transcripts or diploma required
• Ability to read, interpret, and write routine documents and reports
• Basic mathematical skills for handling numbers and calculations
• No specific certificates or licenses required
• Previous experience in customer service or healthcare administration is preferred