Senior Vice President of Operations

Job Summary

A company is looking for a Senior Vice President of Operations & Implementation.

Key Responsibilities

• Oversee day-to-day operational functions to meet or exceed client expectations across service lines
• Manage the Implementation Team's delivery, focusing on budget ownership and project outcomes
• Drive process innovation and automation to enhance operational efficiency and service quality

Required Qualifications

• Bachelor's degree in business administration, Program Management, or a related field
• Proven experience managing complex BPO operations for healthcare payers
• Strong understanding of payer operations and industry regulations
• Experience managing large operational budgets and implementing outsourcing strategies
• Deep expertise in automation and digital transformation