Service Center Representative

Job Summary

A company is looking for a Service Center Representative to join their team in a remote role.

Key Responsibilities

• Respond to client inquiries via telephone and electronic tools across multiple business lines
• Assist participants with requests by applying industry knowledge and available resources
• Act as a liaison between participants and internal departments, building strong relationships

Required Qualifications

• Participant-facing customer service experience
• Sincere interest in the financial services industry
• Passion for customer service
• Team-oriented attitude with the ability to collaborate effectively
• Bachelor's degree preferred but not required