Social Media Community Specialist

Job Summary

A company is looking for a Social Media Community Specialist who is passionate about building engaging digital communities.

Key Responsibilities

• Manage community interactions on social media platforms, including responding to messages and comments across Instagram, Facebook, and TikTok
• Monitor brand-related conversations and engage with the community, reporting insights and trends to internal stakeholders
• Collaborate with cross-functional teams and contribute to the development of the community playbook

Required Qualifications

• 2-3 years of experience in social media community management or customer experience
• Deep familiarity with Instagram, Facebook, TikTok, and emerging social platforms
• Experience using social media engagement or listening tools
• Proactive mindset with strong organizational and project management skills
• Bachelor's degree preferred in Marketing, Communications, Journalism, or a related field