Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to drive customer engagement and maximize value realization across its platforms.

Key Responsibilities

• Lead proactive customer outreach through scalable communication methods
• Design and deliver educational sessions to help customers maximize their investment
• Provide short-term coaching and support customers during renewal periods

Required Qualifications

• Enthusiastic and proactive mindset with a drive to help customers
• Analytical thinking and tech-savviness
• Ability to ask insightful questions to understand customer needs
• Self-starter with effective time management skills
• Accountability for outcomes and a focus on driving solutions