Omni-Channel Client Success Manager

Job Summary

A company is looking for an Omni Channel Client Success Manager.

Key Responsibilities

• Develop and manage comprehensive omni-channel marketing plans for a dedicated portfolio of clients
• Oversee the setup, launch, and optimization of programmatic campaigns, monitoring performance against client KPIs
• Prepare and present performance reports and Quarterly Business Reviews, analyzing data for online-to-offline attribution

Required Qualifications

• Bachelor's degree in Marketing, Business, Communications, or related field, or equivalent experience
• 2-4 years of experience in account management or client services
• Experience managing digital campaigns and traditional mail campaigns
• Strong knowledge of the programmatic advertising ecosystem and core mail processes
• Exceptional analytical skills with experience in cross-channel reporting