Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to serve as a trusted technical advisor for its cybersecurity services portfolio.

Key Responsibilities

• Build strong relationships with clients to understand their technical environments and business objectives
• Serve as the primary technical liaison, resolving complex issues and advocating for client needs
• Conduct technical health assessments and lead discussions to maximize client utilization of products and services

Required Qualifications

• High School Diploma or GED equivalent
• Minimum of 3 years in a client-facing technical security role
• Minimum of 2 years hands-on experience with SIEM and EDR
• Technical experience in Networking, Security, Identity Management, and Cloud Services
• Preferred certifications include Security+, PMP, or equivalent