Technical Enablement Specialist

Job Summary

A company is looking for a Technical Enablement Specialist.

Key Responsibilities

• Deliver ongoing product enablement sessions, including live and recorded training
• Conduct targeted deep-dive training to address partner-specific challenges
• Provide product feedback and insights to inform product development and SMB strategy

Required Qualifications

• Understanding of telecom products, particularly in cloud communications (UCaaS, CCaaS)
• Experience in technical enablement, sales engineering, or partner success roles
• Proficiency in conducting product demos and technical education sessions independently
• Ability to build trusted relationships with SMB partners
• Experience working with SMB clients or partners in a SaaS or telecom environment