Technical Support Agent

Job Summary

A company is looking for a Technical Support Phone Agent (Remote).

Key Responsibilities

• Perform maintenance, troubleshooting, and repair of patient and non-patient care equipment/applications
• Assist and document routine maintenance in compliance with policies and procedures
• Provide basic technical in-service education for clinical and non-clinical staff

Required Qualifications

• High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration, or related field preferred
• Experience in technical support or related field is preferred
• Ability to lift/carry up to 35 lbs and work in patient care areas independently
• Must have reliable personal transportation for daily trips between facilities
• Must meet Defensive Driving Class and Motor Vehicle Report screening for certification to drive company vehicles