Technical Support Engineer

Job Summary

A company is looking for a Sr. Technical Support Engineer to provide technical support and training for civil engineering software.

Key Responsibilities

• Provide technical application support to users and assist in resolving complex issues
• Teach best practices for civil engineering software tools and produce training materials
• Act as a liaison between clients and the company, conveying user feedback and requirements

Required Qualifications

• Civil Engineering degree or equivalent training and experience
• 3+ years as a Technical Support Engineer or similar role
• 1-5 years of experience in road, rail, and site design preferred
• 3+ years of experience with relevant software such as OpenRoads Designer and AutoCAD
• Professional Engineering license is a bonus