Job Summary
A company is looking for a Remote Credentialed Veterinary Technician.
Key Responsibilities
- Respond to incoming cases via telephone regarding potential adverse events and questions from pet owners and veterinary professionals
- Document each case in an electronic record and follow up as necessary to ensure animal well-being
- Manage cases under pressure while providing accurate medical, health, and safety information to callers
Required Qualifications, Training, and Education
- Active CVT/LVT/RVT License with at least 1 year of experience in a veterinary clinic/hospital
- Ability to work varying shifts including days, evenings, weekends, and holidays
- Proficiency with keyboarding, PCs, and common computer software
- Commitment to a 4-week full-time paid remote training process
- Ability to maintain confidentiality of client and company information
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