Licensed Employee Benefits Advocate

Job Summary

A company is looking for an Employee Benefits Service Center Advocate (Work From Home).

Key Responsibilities

• Answer inbound calls regarding employee benefit enrollment in a professional manner
• Respond to inquiries accurately and document call details accordingly
• Ensure compliance in processing and take accountability for the resolution process

Required Qualifications, Training, and Education

• Prior customer service experience is required
• Experience in benefit administration or insurance is preferred but not necessary
• Must be comfortable with technology
• Strong interpersonal skills are essential
• Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload) are required