Client Success Manager

Job Summary

A company is looking for a Client Success Manager II.

Key Responsibilities

• Manage and optimize Salesforce configurations, workflows, and integrations
• Design and maintain robust data models ensuring accuracy and scalability
• Lead cross-functional projects and provide strategic guidance to clients and internal teams

Required Qualifications

• Bachelor's degree in business, information systems, or a related field
• 2-3+ years of experience with Salesforce, preferably with Non-profit cloud and NPSP
• Project management experience, ideally with Mid-market accounts
• Salesforce certification preferred but not required
• Ability to engage effectively with various stakeholders