Account Support Representative

Job Summary

A company is looking for an Account Support Rep Associate to provide account interaction and order processing services for customers.

Key Responsibilities

• Process orders for assigned accounts, ensuring accuracy and documentation compliance
• Manage Salesforce queue and reassign complex cases to senior Account Support Reps
• Handle customer inquiries and maintain communication with the account team for smooth operations

Required Qualifications

• Bachelor's Degree or equivalent experience in Business Administration, Purchasing, or related field
• 0 - 2 years of related experience
• Proficiency in Excel, PowerPoint, and other Microsoft Office applications
• Ability to manage multiple priorities effectively
• Comprehensive spoken and written English; French if applicable