Texas Licensed Customer Service Agent

Job Summary

A company is looking for a Remote Customer Service Representative (Work From Home).

Key Responsibilities:

• Handle inbound calls regarding claims and assist clients with claims processing
• Provide Tier 1/Tier 2 support and manage client data accurately
• Participate in training sessions and adhere to operational procedures

Required Qualifications:

• Bilingual (English/Spanish) is a must
• Authorized to work in the U.S. and able to pass a background check
• Reliable Windows 11 computer with a working camera
• Previous call center or customer service experience preferred but not required
• Proficient data entry skills