Job Summary
A company is looking for a Remote Medical Benefits Representative.
Key Responsibilities
- Handle high-volume inbound calls and occasional outbound follow-ups
- Assist patients and providers with prescription benefits and inquiries
- Verify insurance, billing, and medical information accurately
Required Qualifications
- Minimum 1 year of recent call center or customer service experience
- Understanding of medical terminology or benefits is a plus
- Ability to work against established KPIs and performance metrics
- High school diploma or equivalent
- Quiet home office with high-speed wired internet
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