Virtual Dental Biller and Collector Front Office Receptionist: Scheduler, Needed – Contract to Hire

Virtual Dental Front Office Receptionist: Scheduler, Biller, and Collector Needed

We are seeking motivated, cross-trained Virtual Dental Receptionists to join our growing dental office team.

Full-time or part-time.

FT (8am-8pm M-F) (up to 40+ hrs per week) or PT [ (Sat/Sun 10am to 7pm PST) or PT M-F 8am-1pm or 1-8pm ] PST Pacific Standard Time

Must: Know Dental Terminologies

Must have dental collections experience.

Must have dental receptionist and billing patient and billing insurance experience.

Must be a good communicator write good writing skills. Must be able to write well.

Fluent in English

About the Job : Mid-level Dental Receptionist/ Collector/ Dental Biller/ Dental Front Desk/ Computer Data Entry Clerk/Bookkeeper/Organizer position available at a Dental Office.

Key Duties & Responsibilities

• Answer phone calls, texts, and emails professionally

• Schedule patient appointments and manage calendar

• Billing & collections (patients + insurance)

• Input written information into dental software (EHR/Practice Mgmt)

• Organize paper files into digital e-files (patient charts)

• Data entry, bookkeeping, and insurance rebilling

• Communicate with insurance companies, vendors, and patients

• Assist with tracking overdue balances and making collection calls

Each team member will focus on:

1. Collections: Making collection phone calls, following up on outstanding balances, and handling billing.

2. Front Office Receptionist: Managing daily reception duties such as scheduling, patient communications, and office organization.

Both roles require strong dental knowledge, exceptional typing speed, and a commitment to excellence.

Requirements

• Fluent in English (spoken & written)

• Dental Terminology Knowledge

• 90+ WPM typing speed (without looking at your fingers)

• 10-Key by touch: 18,000 KPH minimum

• Computer literate & tech-savvy

• Personable with excellent customer service skills

• Detail-oriented, organized, and able to follow protocols

• Independent, trustworthy, and a problem solver

• Loves to learn, trainable, and resourceful

Duties

• Answer phone calls, texts, and emails

• Schedule patient dental appointments

• Billing & collections (insurance and patients)

• Make collection calls for patient balances on payment plans and patient portion not covered by dental insurances.

• Rebill insurance claims and follow up

• Input written information into dental software

• Organize and digitize paper patient charts

• Communicate with patients, vendors, and insurance companies

• Handle data entry, light bookkeeping, and daily front office tasks

Key Expectations

• Schedules filled 2–3 weeks in advance

• Collection over 80% of what we produce

• Collection over 60% of old balances over 2 yrs old

• Weekly progress update reports required during trial period

Position Details

• Entry-level to experienced welcome

• Full or Part-time (flexible schedule)

• Long-term stable position with room to grow

• Fun and fulfilling team culture

If you are fast, accurate, and passionate about dental office support, we’d love to hear from you.

Apply today and be part of a trusted dental practice!