Job Summary
A company is looking for a Supervisor - Rx Navigation.
Key Responsibilities
- Provide day-to-day supervision and support for Pharmacy Navigation technicians
- Collaborate with Workforce Planning to maintain service level performance and optimize productivity
- Monitor performance metrics and participate in quality monitoring initiatives
Required Qualifications
- Bachelor's degree preferred or equivalent work experience
- Nationally Certified Pharmacy Technician and licensed/registered in the applicable state
- At least 3 years of experience in a retail pharmacy, PBM, or pharmacy operations setting
- Experience leading large teams of pharmacy technicians preferred
- Familiarity with pharmacy claims, PBM systems, and HIPAA/privacy requirements preferred
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