Wisconsin Provider Operations Coordinator

Job Summary

A company is looking for a Wisconsin Provider Operations Coordinator.

Key Responsibilities

• Handle inbound phone calls to assist clients with non-emergency medical transportation needs
• Utilize technology to improve operational models for reliable transportation in healthcare
• Consult with customers to understand their needs and provide suitable options

Required Qualifications, Training, and Education

• High school diploma required; college education preferred
• Minimum of 2 years customer service experience in a call center environment
• Experience with diagnosing and troubleshooting
• Familiarity with supporting consumer products and/or services
• 100% attendance required during training sessions